Frequently asked questions
What is freelance coaching?
Freelance coaching is for aspiring freelancers who want to start, build and operate thriving businesses. Once I understand your business goals (i.e. maybe you'd like to quit your day job and focus on your freelance business full-time, land your first client or transition to more profitable products/services), I'll help you develop the skills and mindset to make them a reality.
What sort of challenges can you help me overcome?
I'm glad you asked. I can help you get better at things like:
- Landing your first client
- Converting leads into customers
- Building a solid client base
- Finding your niche
- Marketing your business
- Figuring out how much to charge
- Proposals and invoicing
- Navigating client issues - i.e. revisions, feedback, non-payment
How many sessions will I need?
The average client requires between three and five one-hour sessions. It's rare for me to work longer than 10 sessions with any one client - though it's absolutely possible if you need it. If you get results sooner than expected, you can:
- Bank the session (or sessions) in case you need help in the future - this is the most popular option
- Receive a pro-rata refund
What types of clients do you work with?
I work with clients who are:
- Ready to start their own freelance businesses
- Freelancers in the early stages or their careers
- Established freelancers that want to build more profitable businesses
Depending on your industry and experience, I may not be the best person for the job. For example, I won't work with people that need help coming up with a business idea, or who want to get better at things like time management or productivity.
I also can't help you develop the core skills for your chosen profession. If you're a journalist who wants to learn how to become a copywriter, I won't be of much use. I can, however, help with the business side of things once you're confident in your abilities.
Let's talk logistics. How will we work together?
Coaching sessions take place on Skype or FaceTime. Between sessions, we'll communicate by email.
Can we speak before we start working together?
Yes, I insist on speaking to every client on the phone or by FaceTime/Skype before I start working with them. It's important to make sure we're the right fit for each other before going ahead.
Can we meet in person?
All sessions take place online. However, if you're based in Sydney or Canberra, we may be able to arrange one face-to-face session, depending on the time of year.
What are your payment terms?
Full payment is due before we start working together. My preferred payment method is direct deposit. If you book a package and don't want to continue after the first session, I will offer a 100% refund on the remaining sessions.
Do you ever offer specials?
Specials are offered to my newsletter subscribers as a priority.
Can you help me with content writing, copywriting or marketing strategy?
You bet. My content writing agency, Mint Content, is Australia's fastest growing specialist IT content writing agency. We do content writing, copywriting, SEO, marketing strategy, resume and selection criteria reviews, and website content audits.